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3.4 | 198 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020S

Available in 3 Color(s)

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Image Feature

Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
CONVENIENCE
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Counter Depth No
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 29.5"
Depth without Handles 33.75"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
ENERGY
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
FREEZER
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231805179
MATERIALS AND FINISHES
All Available Colors Stainless Steel
Contour Door Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
SUMMARY
Display Type Internal Membrane / Green LED
WATER & ICE SYSTEM
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

59% of reviewers recommend this product.

5 Stars

Good Refrigerator for the price.

Phyllis G 7/12/2024

First time I purchased an LG kitchen appliance and I really. As l have a small kitchen now I was afraid it would not fit in the space allotted for it. It fits great. Has been working great since I bought it. Especially like the vegetable drawers and that it is energy star rated. Would definitely recommend to friends.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Awesome refrigerator

Bernie61 7/7/2024

I really like my new refrigerator. It is larger than my past one which I had for about 20+ years. The only drawback is that it does not have a food crisper for bacon and other deli meats or cheeses. But I am truly happy with my selection
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good Features

CC94 7/5/2024

I am very happy with the refrigerator. Thanks for making a good product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great fridge

Fridge24 7/5/2024

Perfect size for our family. It runs super quiet and was easy to set up. Stainless steel front does scratch very easy but so far super happy with this fridge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Samwilson 7/4/2024

I brought this fridge sept. 19 2023 i love itvery good unit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Take too long and rude techs

Beabigirl 7/1/2024

Ive had it less than a year Ive had 2 techs at my home the first one came and right way and didnt fix the problem so we lost a lot of food because it wasnt freezing. The second took much longer to come out for the same problem and he was very rude and left the part box out in front on the instead of disposing it. My moms 86 and she cant afford to loose groceries like that overall the techs service is unprofessional and unpleasant. The phone customer service is great
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible shelves

Big Mike 613 6/30/2024

It still functions but EVERY shelf has had to be replaced. Some shelves more than once
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG top freezer frig

CCha 6/28/2024

It is working great so far. Thanks for making a good product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Worst LG product

Sal Mazzella 6/27/2024

Worst refrigerator purchase ever I bought this LG refrigerator from Lowes on February 26 2024 and it was delivered on February 29 2024. It has been nothing but trouble since day one. The first service call was because the unit wasnt cooling properly. The technicians solution was to tell me to unplug the refrigerator once a month to prevent ice buildup hardly a practical or long-term fix A week later I had to call for service again because the fan needed replacing. It took a week to get the part. The third service call was to replace the motherboard which also took a week to arrive. Now the entire unit has stopped working and LG seems indifferent to my problems. They say this kind of issue is normal and dont seem to care about their customers experiences. I would strongly advise against buying this LG refrigerator or any other LG appliance.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Terrible

Scottyb1 6/27/2024

Worst refrigerator I have ever owned We bought this on 12/23/21 and went 3 years without a problem. We are coming up on 3 months without this working properly. We have the extended warranty and a technician has been out 4 times and unable to fix this Still as of today the temperature in my fridge is 60 degrees. I will never buy another LG product and I will make sure everyone I talk to knows never to buy an LG product
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Veronica79 6/24/2024

Bought this refrigerator in November of last year very spacious and like how the lights are LED
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

NOT SATISFIED

Mrsclose3 6/23/2024

We bought this lG fridge a month ago for our cabin. We installed it plugged it in and left for the week. Came back the next weekend and it was warm It NEVER WORKED We got the run around with customer service with getting someone to fix it no one picked up the work So FINALLY after a month LG gave in and are processing a check for what we paid for it No installation coverage no take out coverage I am incredibly disappointed and will no longer purchase ANY LG items
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great refrigerator cheap freezer fan

Peterimo 6/18/2024

Love the refrigerator for the room and it worked great until the fan in the freezer went out in less than 2 years. Reporting it to get it serviced was a pain call this number call that number etc. Finally able to coordinate my schedule with the service tech and he arrived with the part had it fixed and on his way in about 20 minutes. Excellent service from him.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Looks Great

CAT 52 6/16/2024

I was happy to find the perfect replacement for my old refrigerator which needed a new seal and was hard to clean. This refrigerator was on sale before Memorial Day and had the perfect measurements for my small kitchen. It has an energy star which should help with the electric bill. This stainless steel refrigerator looks good with my other appliances.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointed customer service

Alnma 6/1/2024

I purchase this item 2 weeks ago but came damage I contacted the company and still had not responded and Iam a very disappointed customer
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Mark Kahen 5/29/2024

Great Customer service We had a small problem with one of the refrigerator shelving and LG replaced with no cost :
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Dont even bother

Dominick Cassano 5/21/2024

The unit was not fixed after a warranty visit from the service technician. My refrigerator still does not get cold.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Refrigerator review

JJNN 5/1/2024

I bought this unit a little over a year ago. The refrigerator is not cooling properly however the freezer works fine??? I called in and spoke to someone who had me do a shutdown and restart. It didnt improve the cooling??? I am now gone from that location for 6 months and will have to deal with it in November. Frustrating with the service and the unit failing in the first year. I have other LG products that seem to work okay. I will be interested how the warranty works since I cant be there for 6 months however I reported the problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

LG number 1 4/26/2024

Bought this because of the problem free typ we of fridge
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

LG REFRIGERATOR W TOP FREEZER

Ma57 4/13/2024

Pros The Interior space is spacious in both the refrigerator and the freezer. The humidity control for both of the Fruit and Vegetable drawers works great. My old one only sent humidity to one drawer. The fact that its a energy star is good and it keeps things cold in the door too. Cons I wish it had the option to add a deli meat drawer. I wish the unit was on a pedestal or something as my husband and I are short people and you have to bend down so far Everytime you open the door. And when you stand up I cant tell you how many times I have hit my head. In 48 years weve never had a frig where this happens. I also wish one shelf in the frig was tall enough for a gallon of milk because I dont like me milk in the door.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Disposable Fridge

wallywally 4/12/2024

this is a disposable product what kills refrigerators is lint buildup on the heat dispersing coils and this fridge does not let the owner get at the coils without voiding the warranty the condenser runs all the time until it burns out.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Great Look

Shar7095 4/5/2024

I like our new refrigerator. It is working well and looks nice. It is running efficiently so far. I just wish there was more space to put tall things on the top shelf.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

CedJ 3/12/2024

Very sleek design fits perfect in my kitchen. Very roomy for my items to stay cold nice size top frezzer.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Never again

Mellenb 3/9/2024

I will never again purchase an LG product. After only one and a half years of owning my refrigerator the fan went. I had to buy a new fan and it will be installed this week. I should have read reviews on the LG appliances before not after the purchase
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Spacious

LGPurchaser21 3/5/2024

Simple spacious functional design at a great price.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad customer experience

Ernie99 3/4/2024

Bought the LG fridge discovered a broken plastic part it took 97 days to replace and multiple phone calls
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

lack of space

Shar7095 3/3/2024

The refrigerator works well so far and is nice looking. My biggest regret is the way the refrigerator is designed makes it difficult to store food. They designed so the temperature box hangs way down and takes up a lot of space.You can adjust the shelves but that doesnt really help because it takes away from space on the other shelves. There are two shelves on the door which are spacious. I would have liked to have a third one. I have to really think how much space I have when doing my shopping now.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Happy

NOR1 2/28/2024

So far so good. It is very spacious and cools very well
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Looks great and working well so far

jamiko1230 2/27/2024

Very sleek sturdy and performs well. Do Recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Pony Sharkey 2/21/2024

Love the appliance a lot of room for everything. Was a bit upset that I had to go through another company to get the ice maker we asked for when we ordered the fridge.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Beautiful Refrigerator

Susand67 2/9/2024

So happy with this refrigerator. I bought it for a rental property. Not only is it aesthetically pleasing to the eye but its also sturdy and energy efficient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

No Compatible Icemaker?

ATEOMR 2/8/2024

My refrigerator was delivered yesterday and the LG LK65C icemaker was delivered today. Neither the water valve bracket nor the water flow tube on the ice maker were compatible with this refrigerator. After reviewing a few of these posts I see that LG should have known about this and made a change to the literature that states the LG LK65C icemaker is compatible with the LTCS 20020 refrigerator. I spent an hour and a half on the phone this afternoon and got nowhere with LG. I was asked to call back tomorrow 02/09/2024 to get in touch with parts. When I tried to get in touch with them today several times I got into an endless loop.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Product has met or surpassed our expectations.

janjer12 1/30/2024

Very happy with the refrigerator and have had it for over a month.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Sleek and sturdy

jamiko1230 1/28/2024

Very sharp looking well made performing well and have had no issues so far
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

LG is a good company

Akash Mor 1/23/2024

Product was not functioning and got very hard time from The store from where I Bought but LG tried to repair twice and eventually refunded the money with some extra credit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Good basic frig with high efficiency

123martha 1/19/2024

Installed 12/6/23 Good basic frig last frig was bottom freezer but didnt like that all newer bottom freezers are drawers. Needed to upgrade my organization to be able to find things while bending over and have done that with clear plastic boxes fortunately can get frequently used stuff in the door. Not many options for my available space. Like that this is very quiet and seems to hardly ever run. Black exterior fingerprints easily. Have learned to close softly to prevent freezer from popping could not adjust the pop out with suggestions to leveling.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Do not buy

Not a good fridge 1/16/2024

The fridge bottom stopped working after one year. The top works. Contacted store and manufacturer stated warranty expired and I would need to pay for everything parts+labor around $350.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator

Pannk 1/15/2024

I love this LG refrigerator it runs very quiet and is very efficient. I have the stainless steel finish which is very rich looking and its finish does not show fingerprints and it is very easy to wipe off Id any fingerprints appear
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Wonderful quality

dherman716 1/10/2024

Bought this a few weeks ago and have never been more pleased Fantastic price quality and performance
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Quiet and Sleek

Overdue upgrade 1/10/2024

I was long over due for a new fridge it was getting very loud. This purchase is so sleek. Very quiet hardly even know it is running. I added the ice maker I never had one and I am so glad I added it Also very quiet and has great output. Very clean lines of design with no handles. Stays clean from finger prints just needs a weekly wipe down. Space inside is very generous deep door shelves help keep thing organized. Would buy again
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LG Refrigerator

Crafting Gigi 1/9/2024

I love the roominess of this refrigerator and the freezer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quiet and efficient

Pannk 1/9/2024

It has been two weeks and I love it.This is a beautiful refrgerator in stainless steel.It is a beautiful addition to my kitchen.It runs very quiet keeping my food cold and fresh.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Its a good refrigerator when it runs

Zeker64 1/3/2024

I bought this refrigerator a year ago so far is had a new computer board and new fan for the refrigerator from December 15th 2023 until December 29th 2023 I was without a refrigerator food Christmas was shot not very happy
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Doc212 12/31/2023

Bought 30 dys ago looks good runs fine. Recommended mby a friend
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Cant even last 11 months with out parts breaking

Trixie1217 12/29/2023

Bought this in Jan 2023. Not even 11 months old and already the fan has broken. Needed to leave work early one day and take off another for service repair. That cost me over $250 in time off I didnt have. Plus lost food as well. Told repairmen on phone it was the fan so I dont know why they didnt bring one with them. Sure its due to being able to bill for 2 service calls. Waiting for the compressor to go next since thats what LGs are know for having major issues with. Will steer clear of any future LG purchases.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Poor customer service

Polardano 12/28/2023

I was told that I would be contacted by LGs customer service executive committee regarding my need for the ice maker for this fridge and nobody ever called me. I spent hours on the phone recording this request and nothing happened. Very frustrating
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Just average - not what youd expect from LG

Janice W 12/27/2023

I expected much more with an LG appliance. The temperature fluctuates and I needed two service calls in the first 3 months. I have a sensitive drug that needs to be refrigerated and it was at risk due to the temperature fluctuations. The service person in my area did not show up in the scheduled time and then was rude and defensive about being very late. I would look elsewhere if I need another appliance.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

My LG Fridge

GinaWeena 12/16/2023

Love my fridge. No handles ID perfect and lots of room for storage.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Nice smaller size but failed in a year

Kayla LG 12/13/2023

I bought this refrigerator as it was a perfect size for a single person household. After exactly 1 yr 3 days the fan went in freezer. Frustrating considering this company response to help was awful. The person on help line barely spoke English and to walk through the help questions to try and see if the noises were normal or a sign of failure this person who barely understands my English literally had to make sounds mimicking what I heard coming from the appliance. If I identify the noise incorrectly then my instructions were wrong. I hope that makes sense. Imagine calling and a man sounding out loud vibrations noises or click clacking or wind blowing noises .. if I said yes thats it then his computer told him what to say to me. In fact the noise I identified my instructions were that it was normal yet when I called a repair person the little motor barrings were not working. I understand we live in a computer world but hiring foreign workers with absolutely no idea what they are even referring to- to just push buttons to give us answers is bad enough but something as big and costly as an Appliance WHY cant there actually be people with knowledge to answer important questions. It was literally a joke listening to a man say .. is it clacking clinging or scrapping and then making the sounds . Needless to say my one year old Lg failed within the first year. Warranty was not in effect any longer.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Failed to cool

Homehappy 12/11/2023

Defective Product. Fortunately it failed within the one year warranty period. The repair technician said that modern top freezer models are problematic. The space limits mandated replacement with another top freezer so I bought an extended warranty.
Originally posted on lg.com

No, I do not recommend this product

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